Info / Shipping
Info / Shipping Information
Our shipping base is based in the UK. We are distributed by Plastic Head in the UK , Human Jigsaw Mail Order in Europe and Season Of Mist in the USA.
Plastic Head - http://www.plastichead.com
Human Jigsaw Mailorder - http://www.humanjigsaw.com
Season Of Mist - https://shopusa.season-of-mist.com/label/apocalyptic-witchcraft
We post out once a week with Royal Mail, Special Deliveries are done on a Wednesday. Please note, tracking does not come as standard, please contact us if you require special, signed for or tracked mailing.
All international orders are shipped as Airmail.
Approx postage times:
UK - 10-14 days
EU - 2-6 weeks
US - 2-8 weeks
ROW - 2-10 weeks
* Please note, these approximates should be considered after you have received your shipping confirmation email.
Where is my order?
--- Please allow sufficient time for your order to arrive. ---
We are a humble, independent company and our mail-order department, is generally speaking just one person. As such, we ask for your patience, especially in the case of big releases which can take longer to process. If your order has not arrived within a realistic timeframe please contact us at email@example.com (This email is checked a few times every week) with your concern. Please provide your order number, Full name, Address and that you ordered etc.
We will endeavour to resolve the issue as quickly as possible.
* We do not tolerate abuse*
If something hasn't arrived, or there is an issue with you order, please let us know, we will endeavour to get a replaced or nearest replaced sent to you, We of course can offer refunds if applicable.
As standard, if you order in stock items at the same time as a pre order, all items will be posted together. Please make separate orders if you would your items separately.